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Windows XP Tips, Illustrations and registry edits
Personalized Menus keeps the Programs menu clean by hiding items you haven't used recently, while still keeping other programs easily accessible. You can gain access to hidden programs by clicking the down arrow at the bottom of the Programs menu.
If you don't want this feature, and want to display all the items in the Programs menu, you need to disable the Use Personalized Menus option for the Classic Start Menu. Follow these steps:
Click OK, OK and close the dialog boxes.